Frequently asked questions:

answers for efficient logistics

At VE Logistics, we understand that clear and accessible information is essential for our customers. Our Frequently Asked Questions (FAQ) section is designed to provide you with quick and accurate answers to the most common questions about our logistics solutions.

Frame 8 1
Group 14254

Logistics broker

What is a logistics broker and what is its role in the supply chain?

A logistics broker is a company working as an intermediary in the supply chain to manage and optimize the logistics operations of its customers. Its main function is to coordinate and manage different activities of transportation, storage, and distribution of products, to improve efficiency and reduce costs in the supply chain. In addition, it negotiates agreements and contracts with suppliers to obtain the best rates and service conditions for its customers.

What are the benefits of working with a logistics broker in freight transportation?

It can be summarized as follows:

  1. To access a network of reliable and efficient suppliers.
  2. To Reduce logistics costs through specialized negotiations.
  3. To get higher flexibility to adapt to changing needs.
  4. To save time managing complex logistics tasks.
  5. To improve visibility and control in the supply chain.
How does VE Logistics select transportation and logistics providers for its customers?

Through the following steps:

  1. Evaluating the client’s needs and specific logistical requirements.
  2. Searching and pre-selecting suppliers in its network of contacts and resources.
  3. Evaluating potential suppliers in detail, considering rates, experience, service history, and regulatory compliance.
  4. Negotiating and selecting based on key factors such as cost, reliability, and capacity.
  5. Formalizing contractual agreements and ongoing management of supplier performance to ensure compliance with service standards.
What type of freight can be handled through a logistics broker?

A logistics broker can manage many types of cargo, such as general cargo, perishable, bulk, project, hazardous, containers, high-tech, e-commerce, international, air cargo, and pharmaceuticals. Their adaptability allows them to adapt to the customer’s needs and ensure efficient supply chain management.

What is the brokerage and coordination process that VE Logistics performs for its logistics broker services?

VE Logistics coordinates operations for its customers understanding their needs, identifying suppliers, negotiating agreements, coordinating operations, and ensuring regulatory compliance. It also monitors progress, resolves problems, and provides reporting. Its goal is to ensure a smooth and efficient customer supply chain.

How does VE Logistics ensure the quality and efficiency of the transportation services managed as a logistics broker?

VE Logistics ensures the quality and efficiency of transportation services, negotiating detailed agreements, real-time monitoring, proactive problem resolution, and regulatory compliance. In addition, it implements quality management practices, collects feedback, and seeks continuous improvements in the supply chain. Transparency and constant customer communication are key to delivering a high-performance logistics service.

Group 14254

Ocean freight

What is ocean freight and what are its advantages for shipping goods?

Ocean freight is the cost of transporting goods by sea, using ships. This cost is based on various factors, such as distance, type of cargo, vessel size, and other logistical aspects. Ocean freight offers the following advantages:

  1. Scale economy: it allows the transporting of large volumes of goods efficiently and economically.
  2. Lower environmental impact: it is more environmentally friendly due to lower fuel consumption per ton transported.
  3. Versatility and variety of routes: it has access to a wide range of ports worldwide, offering flexibility in routes and destinations.
  4. Safety: it is generally safe and reliable, with low accident rates.
  5. Increased cargo capacity: it can carry various types of cargo in a single voyage.
  6. Reduced logistics costs: it offers lower costs over other modes of transportation.

In summary, ocean freight is a beneficial transportation option with cost, capacity, sustainability, and reliability advantages, making it a popular choice for transporting goods internationally.

What types of goods are best suited for ocean freight?

Ocean freight is appropriate for goods such as bulk cargo, containerized products, heavy equipment, perishable goods, construction materials, bulk liquids, vehicles, high-value products, and project cargo. Such versatility and the ability make it an efficient logistics option, as long as the right type of shipment and vessel is selected for the characteristics of the cargo.

How are ocean freight rates determined and what factors impact the cost?

The type, size, weight, distance, route, ports of loading and discharge, vessel type, season and demand, additional costs such as insurance and fuel, condition of cargo, regulations, and port charges determine ocean freight rates. These elements vary from situation to situation. Negotiating competitive rates with shipping lines or logistics intermediaries is essential in ocean freight planning.

What security measures are implemented to protect cargo during ocean transportation?

Measures such as proper packaging, cargo securing, container inspection, temperature control, port and vessel access security, electronic surveillance for container traceability, cargo insurance, regulatory compliance, personnel training, etc. are implemented. These measures ensure the cargo’s safety and the integrity of the goods during ocean transport; a major industry concern.

Can customers track and monitor the status of their ocean freight shipments with VE Logistics?

Customers working with VE Logistics can track and monitor the status of their ocean freight shipments. These tracking and monitoring services include a real-time system, frequent updates, customized alerts, online access, and customer support. This gives customers visibility and control over their cargo, allowing them to take action in case of problems or delays.

Group 14254

Logistics operation

What is the logistics operation and how is it performed at VE Logistics?

Logistics operation is a series of activities and processes that efficiently manage a company’s supply chain. Our main objective is to ensure the efficient distribution of products and services to their destination. At VE Logistics, we plan and design according to our clients’ needs within the logistics operation’s different links such as transportation management, distribution of supplies, warehouse management, and reservations based on our global agreements with shipping lines. In addition, we use technology and information systems, optimize costs and processes, and provide customer service. Altogether, these activities ensure an efficient and cost-effective flow of products and services throughout the supply chain, satisfying customer needs and maximizing efficiency.

How is the distribution and delivery of goods optimized in the logistics operation?

Optimizing the distribution and delivery of goods in a logistics operation is essential to ensure an efficient and profitable supply chain. Some key strategies include route planning, load consolidation, warehouse management, real-time tracking, scheduled delivery, load optimization, use of appropriate vehicles, automation, collaboration with third parties, data analysis, returns management, and continuous evaluation. These practices seek to improve efficiency and customer satisfaction. Some factors in this process are technology and collaboration with strategic partners.

What technologies and tools does VE Logistics use to improve the efficiency of its logistics operation?

At VE Logistics we use technologies such as Traisure and Frotcom.

What is the warehousing and cargo handling capacity offered by VE Logistics?

We have a 36-truck and an approved fleet for the development of our operation. In addition, we have a 450mt2 warehouse that works as an operational garage to offer warehousing services.

What advantages does VE Logistics offer in managing customers' supply chains?

VE Logistics offers competitive costs, a transportation fleet, personalized tracking and monitoring service, and specialized professionals with over 20 years of experience in the field.

Group 14254

Transportation

What types of transportation does VE Logistics offer and what is the geographic coverage of its services?

We offer heavy haulage on flatbeds and nationwide coverage.

How does VE Logistics ensure that freight shipments are completed on time?

Through efficient scheduling with live fleet tracking and telemetry tools.

What measures are taken to ensure the safety and security of cargo during transport?

Cargo safety and security in a logistics operation are essential to ensure the successful delivery of products. Key measures include cargo insurance, real-time tracking systems, security inspections, emergency plans, comprehensive documentation and supply chain security measures, and ongoing training for our drivers. These actions enhance safety and ensure cargo integrity during transport.

What is the tracking and monitoring process for VE Logistics freight shipments?

We have a 24/7 monitoring team that starts operations as soon as the units leave to pick up our clients’ cargo, at the same time we have security supervisors who monitor that the units fulfill all the requirements for proper cargo transportation.

What additional services does VE Logistics offer to optimize freight transportation?

24/7 cargo traceability and monitoring. At the same time, we have cargo stowage and unstowage equipment, if required.

Group 14254

Logistics regulations

How does VE Logistics ensure safety and quality standards in its services?

VE Logistics ensures compliance with safety and quality standards through practices such as regulatory compliance, obtaining relevant certifications, staff training, selection of reliable suppliers, risk management, procurement of appropriate insurance, internal audits, quality management, real-time monitoring, incident investigation, communication with customers and collaboration with regulatory authorities. These measures are essential to maintain the company’s reputation and success while building trust among customers and business partners.

What procedures are followed to avoid delays and problems in cargo delivery due to legal or customs issues?

Several key procedures are followed to avoid delays and problems in cargo delivery due to legal or customs issues in a logistics operation. These include regulatory compliance, preparation of accurate documentation, correct tariff classification, proper customs valuation, obtaining necessary licenses and permits, awareness of trade restrictions, legal and customs advice, obtaining adequate cargo insurance, realistic lead time planning, effective communication with customs authorities, cargo tracking and monitoring, and exception management. These practices help ensure smooth delivery and minimize legal or customs problems in a logistics operation.

What security protocols are applied to handle and transport sensitive or dangerous goods?

Specific safety protocols are applied to protect people, the environment, and the goods while handling and transporting sensitive or dangerous goods in a logistics operation. These protocols include proper classification of goods, correct labeling, use of secure packaging, personnel training, accurate documentation, appropriate storage, safe transport, cargo insurance, regulatory compliance, personal protection, emergency management, and regular audits and reviews to ensure compliance with safety procedures. These measures are essential to prevent accidents and minimize risks in the transport of dangerous or sensitive goods.